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Privacy Policy

Last updated January 2025

Information We Collect

Elaes Salde LLC collects information you provide directly, such as your name, email address, phone number, shipping address, and business details submitted through our contact and wholesale inquiry forms. We also collect standard technical information, including IP address and browser type, through normal website operation.

How We Use Information

  • To respond to inquiries and process wholesale or retail partnership requests
  • To fulfill and communicate about orders, shipping, and warranty claims
  • To maintain and improve the security and performance of this website
  • To comply with applicable legal and regulatory obligations

Information Sharing

We do not sell personal information. We share information only with service providers who support our operations, such as shipping carriers, payment processors, and marketplace platforms through which an order was placed, and only to the extent necessary to complete that transaction.

Data Retention

We retain customer and partner information for as long as necessary to fulfill the purposes described in this policy, or as required by law, including tax and accounting record-keeping requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@elaessalde.store. Depending on your state of residence, you may have additional rights under applicable privacy law.

Contact

Questions about this policy can be directed to Elaes Salde LLC, 44 Montgomery St # 2843, San Francisco, CA 94104, or info@elaessalde.store.